Conflict Resolution (Nonviolent Communication)
social · hard · Ongoing practice, 10 minutes to prepare for a specific conversation
What is Conflict Resolution (Nonviolent Communication)?
Resolve conflicts using the NVC framework: state your Observation (what happened, no judgment), express your Feeling, identify your underlying Need, and make a clear Request. Separates the person from the problem and transforms arguments into collaborative problem-solving.
Is there evidence for it?
EVIDENCEstrong
How do you do Conflict Resolution (Nonviolent Communication)?
- 1.Observation: describe what happened without evaluation — 'When the dishes were left in the sink' not 'When you're lazy'
- 2.Feeling: name your emotion — 'I feel frustrated' (not 'I feel like you don't care' — that's a thought, not a feeling)
- 3.Need: identify what underlying need isn't met — respect, order, cooperation, support
- 4.Request: make a specific, actionable, positive request — 'Would you be willing to load the dishwasher after dinner?'
- 5.Practice the hard part: hearing 'no' to your request without making it personal — negotiate the strategy, not the need
How long does it take?
Ongoing practice, 10 minutes to prepare for a specific conversation.
Is it hard to start?
hard.
Source: Marshall Rosenberg, Nonviolent Communication: A Language of Life (1999)
social · conflict · communication · relationships · empathy
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